Showing posts with label baby boomer research. Show all posts
Showing posts with label baby boomer research. Show all posts

21 September 2009

Marketing research and NZ baby boomers

Marketing Research applications

The baby boomer cohort is too large and diverse for the New Zealand Boomer Dreams Study 2009 to be directly applicable in marketing; however this study serves as a broad brushstroke social research indicator that can be used to inform more targeted marketing research. The traditional economic model of planning for the future of baby boomers suffered from the classic downfall of placing its research ladder against the wrong wall; while much of the research was robust, working in a flawed contextual framework meant that it was misleading and inaccurate. The New Zealand Boomer Dreams Study 2009 provides a behavioural contextual framework for further, more targeted research.

Maori participation in the Baby Boom

Maori participation in the Baby Boom

Statistics New Zealand (1995) reports that Maori did not participate demographically in the post-war population boom of the 1940s and 1950s, because they were already on a steady and steep population growth path. There is also some question about whether Maori participated on the post-war period of economic plenty enjoyed by other sectors of the New Zealand community.

The Health, Work and Retirement Study (Allpass, 2008) is tracking Maori and Pacifica people and a comparative attitudinal study would inform those research findings with some insights into the motivations and intentions of these two important sectors.

Maori were underrepresented in the New Zealand Boomer Dreams Study (4.1% participation, compared to a population of 13%), and there were not enough survey respondents to compare this segment with the main sample. The survey could not be weighted to more closely represent the Maori population, because there were too many unknown characteristics that may have influenced Maori responses. Any weighting assumptions could not have taken into account the peculiar social, cultural and economic profile of Maori respondents, making any subsequent conclusions unreliable.

There is an opportunity to launch a comparative Boomer Dreams Study among Maori, to answer the research question:

Are Maori the same as other New Zealand Boomers? How do their responses to a Boomer Dreams survey compare with non-Maori New Zealand baby boomers?

While internet penetration is high among Maori (78%), the low response rate for the online New Zealand Boomer Dreams Study suggests it may not be the best way to deliver a Maori Boomer Dreams survey as it has no face-to-face or peer component to add cultural appeal.

Limitations of the NZ Boomer Dreams Study 2009

Limitations of the NZ Boomer Dreams Study 2009

No one research study can be universal - all have limitations, and this study is no exception.

This study measures the aspirations and stated intentions of New Zealand-resident baby boomers who have access to the internet. It does not purport to represent their actual behaviours. It presents a possible picture of how the target population would like to think their future will transpire, but does not measure any potential gaps between those desires and likely actual behaviour.

Excluded from the study are New Zealand baby boomers who do not currently have internet access, who form 11.4% of the baby boomer population. This study cannot be weighted to represent non-internet users as there are too many unknown characteristics likely to affect responses (for example, the impact of income level on both internet use and retirement choices).

Maori are underrepresented in the study in numbers too small to weight and, as with non-internet users; there are too many unknown characteristics likely to affect responses (for example, the impact of cultural perspectives and priorities on retirement choices).

Excluded from the study are the views of non-resident New Zealanders, who are currently estimated to number in the hundreds of thousands – there is no research into whether any of these citizens intend returning to their country of birth after they have enjoyed careers in other countries, and what their further work/life intentions might be if they do.

Excluded from the study are the views of other New Zealanders who were not born between 1946 and 1964. There is no measurement of whether the views of New Zealand baby boomers are different from the views of the whole population, or whether they are the prevailing social views of the day, and widely shared. There is research evidence that the views of baby boomers differ from those of predecessor generations in New Zealand and there is overseas research evidence to support the view that the behaviour of baby boomers generally differs from the rest of the population, however.

Excluded from the survey are the reactions of other sectors of the population to the stated intentions of baby boomers. While many boomers say they do not want to retire in the historic meaning of that word, younger generations of workers may react adversely to any perception of older workers staying in high paying jobs or “cherry picking” the most interesting projects. There is already some intergenerational conflict developing, as evidenced by books such as “Please just f* off: it’s our turn now” (Pluto Press, 2006) by 25-year-old Australian, Heath Ryan.

NZ Boomers, their children and grandchildren

New Zealand baby boomers, their children and grandchildren

Thirty-eight percent of NZ baby boomers surveyed in the NZ Boomers Dreams Study 2009 were empty-nesters (couples whose children had left home) and 36% had children still living at home.

Of the 36% who said they had children at home, almost 60% (59.4%) of those households were comprised of older children (15 and over).

As a result of younger baby boomers delaying parenthood and an increase in divorce and second families, 3.6% of the children of New Zealand baby boomers are still pre-school age and 37% of boomers’ children are still at primary or secondary school.

Boomers’ babies continue to live in traditional households (88.9%) and can look forward to the ongoing financial support of their parents (80.8%, compared with 52.7% of US boomers).

Unlike the US, where 80% of boomer parents report they would like to focus more of their time and energy on their grandchildren, New Zealand baby boomer parents are no more likely than average boomers to want to be more involved than they currently are. It is not clear whether New Zealand boomers (45.6% less likely than US boomer parents to plan to spend more time with grandchildren) feel they already do spend sufficient time, whether New Zealand boomer grandparents are less involved than their American counterparts, or whether New Zealand baby boomer families have not yet progressed to grandparentage to the same levels as in the US. Younger New Zealand boomers are 6.2% more likely than their elders to have future plans for their grandchildren, but given the number of them with children still at home, having grandchildren may be a future aspiration rather than a current reality. In contrast, the aspiration to spend more time with family (children and grandchildren not differentiated) rated 5.9% higher among New Zealand boomer respondents than their American counterparts. This suggests the New Zealand baby boomer population isn’t finished with its children yet, and has yet to move on to grandchildren.

There is no conclusive evidence from the study to explain the disparity between US and New Zealand boomer grandparents’ devotion to future family generations, but the implications for business may mean an expected burgeoning of intergenerational entertainment industries (matinee theatre outings, shared holidays, indulgent toy purchasing) may not be replicated here. Businesses working in this area may find value in exploring this aspect of New Zealand boomer dreams in more depth.

NZ baby boomers and volunteering

What are New Zealand baby boomers’ future intentions relating to voluntary participation in community activities and social causes?

Three-quarters of New Zealand baby boomers agree that if they are doing something they love, it doesn’t matter whether they get paid for it, while nearly two-thirds agree that they don’t have to have a job to feel good about themselves. This suggests they distinguish between the two and do not necessarily need to be tied to the workplace to meet their “meaning” needs. This is good news for the voluntary sector, which can tap into the New Zealand baby boomer thirst for purposeful endeavour, even without the money to pay them. Provided community organisations can deliver the opportunities to learn, grow and enhance the need baby boomers have to continue to matter, they will attract a large pool of talented and experienced volunteers.

Implications for the voluntary sector
Conventional wisdom suggests that if baby boomers do not retire in the traditional sense, they will have less time available to contribute to volunteering.

Maire Dwyer (2006) theorised that increased labour force participation by middle-aged women might reduce the supply of volunteers, due to more baby boomer women participating in the workforce than their predecessors, but that a greater capacity of “larger, healthier and better educated young-olds” might boost the skills and energy of the volunteer populations. The findings of the New Zealand Boomer Dreams Study 2009 support that view.

The strong sense of responsibility felt by New Zealand baby boomers and their attitudes to vitality and work life balance mean that they will have time and energy that they are willing to contribute, and perhaps more significantly, high levels of expertise.

New Zealand baby boomers almost universally champion the obligation of responsibility over the assertion of personal rights. As a result, they are much less likely to get involved in politics or social causes that matter to them personally, and more likely to be interested in environmental issues (60%); in working to make the community a better place (70%); and giving more time (56%) or money (42%) to charity.

The next 40 years will present challenges and opportunities for the voluntary sector. They can expect an influx of committed baby boomer volunteers, but they should expect those volunteers to be as demanding, challenging and disruptive to the established way of doing things as this study has revealed in the New Zealand baby boomer character.

Dwyer (2006) posits that there will also be increased demand for volunteers to organise activities geared to the healthier, better educated baby boomers in search of leisure adventures. The findings of the New Zealand Boomer Dreams Study 2009 support that view and suggest it will be other baby boomers who will fill these roles.

The good news is that while disruption is uncomfortable, it will breathe fresh life and new vigour into the voluntary sector.

This is the age when kaumatuatanga (the role and place of the respected, responsible elder generation) will come to the fore. Visionary service sector leaders can start planning to harness the potential of this new generation of volunteer workers, mentors and leaders.

The other significant implication for the voluntary sector is the need to recognise the fiercely independent and self-reliant streak in New Zealand baby boomers. Accustomed to forging their own path and taking responsibility for themselves all of their lives, they are less likely than their predecessor generation to ask for help when they need it, or accept help when it is offered. Social services providing assistance to the aged will need to develop strategies to connect with the ageing character of this ageless generation when they finally have to accept that life is no longer a set of endless opportunities, at least for them (and currently 92% of them are not prepared to entertain that notion).

Rather than planning for the provision of services to the elderly from 65 to 85, services in the voluntary sector for the aged should plan for their clients to come to them later and perhaps for shorter periods of time, premised on the idea that New Zealand baby boomers will keep themselves healthy for as long as possible, followed by a more rapid decline, rather than a lengthy period of inactivity and a long decline into old age.

New Zealand baby boomers are not retiring - Implications for social policy planning

Implications for social policy planning

New Zealand baby boomers are not retiring. They are fizzing with renewed vigour, working hard to fund their lifestyle choices, keeping themselves fit and planning for an active later life, rather than an infirm, sedentary one. They universally do not want the retirement their parents had and they see no reason why they should accept it. Nor do they intend to.

They are planning to start or run businesses, keep working where they are, keep up with technology and use it to work smarter; and they are in large numbers going to move to get more out of life and make the world a better place to live, for all New Zealanders. Public policy needs to be flexible and open-minded in order to foster this vital ingenuity and harness the resulting productivity benefit (which can be used to fund the social safety net baby boomers see as their right and responsibility). Maintaining rule-driven bureaucracies will only foster rule-avoidance.

Unlike their American counterparts, who worry about health but are not actively planning a solution, New Zealand baby boomers are taking control of their health prospects and are less likely to become the health burden projected by traditional economic models and that are currently being tracked in the Health, Work and Retirement Study (Allpass, 2008). New Zealand baby boomers see maintaining their health and fitness as an essential driver enabling them to fulfill all of their plans for a vibrant and affluent future. There is an opportunity to develop health policy that empowers and incentivises them to keep themselves fit so they can stay productive and pursue their dreams.

The voluntary sector is significant and likely to rise in significance over the next 40 years. Baby boomers are prepared to do their part in this sector with both time and money, but a large influx of support may overwhelm the sector at the beginning and it may require some structural assistance to assimilate baby boomer contributors.

There is no point in making public policy rules about how members of this generation should behave once they turn 65, or of continuing to fiddle with economic indicators within the constraints of the traditional economic model. This is akin to placing a ladder against the wrong wall –energy can be expended on scaling the wall, but achieve nothing because the real change is going on elsewhere.

The inflexibility of the elderly dependency ratio to cope with new definitions of work for those over 65 makes it defunct. Changing the age of entitlement to 67 or another number is likewise not going to make a difference.

New Zealand baby boomers are notorious for shrugging off rules – because they view rules as simply not applying to them – and finding an ingenious way around to get what they want. Economists and social planners can calculate projected retirement rates, social burden ratios and rest home bed requirements as much as they like, but it would be a mistake to start building rest homes just yet, because New Zealand baby boomers have no intention of filling them.

They will tell policy planners what they want, if they are asked, provided the contextual framework for seeking their feedback is based on them and not the generation before them. After all, all baby boomers see themselves as special, and New Zealand baby boomers see themselves as more special than most.

Not only do New Zealand baby boomers have no intention of becoming a drain on the workforce, but they will continue to add their prodigious productivity to the nation’s coffers. Not only will they not leave a hole in the workforce, they will focus on enhancing their skills to fills the gaps created by changes of work style. Baby boomers are a highly productive generation, well educated, experienced and ingenious; harnessing and channelling their productivity and thirst for intellectual, emotional and physical adventure presents a far greater challenge for social policy planners than counting the pension pennies they may not need.

The challenge for public policy development is how best to structure a framework that will allow New Zealand baby boomers to be self-sufficient and self-responsible, while remembering that, as with all attitudinal research that talks about majorities, there will still be people who want a traditional retirement lifestyle, even if not as many as feared.

Will New Zealand baby boomers retire gracefully at 65 to do charitable works?

“Will New Zealand baby boomers retire gracefully at 65 to do charitable works?”

No, they will not, and yes, they will. They will, in very large numbers, not retire. But they will do charitable works.

They won’t retire because they don’t feel old, they are full of youthful spirit and not at all ready to remove themselves from the mainstream, from mattering and from making a difference, or from enjoying the fruits of their labours.

It is not part of the New Zealand baby boomer character to give up and do nothing for 30-40 years. The vitality that is an essential part of their character drives them to greater adventurousness, fitness, and personal enlightenment. They are prepared to take responsibility for themselves and their families, and assume roles or responsibility in the wider community, paid or unpaid.

Meaningful work matters to them, and New Zealand baby boomers find meaning and purpose in their jobs, which they will not yield. However, they will use their ingenuity to find ways around the rules and conventions of the traditional workplace to get the balance of work, adventure, personal enrichment and fitness they want. In numbers as large as the baby boomer cohort possesses, what begins as ingenious ways around the rules will quickly become accepted workplace convention.

They are self-determined and will seek opportunities to learn new things within the workplace and in the community, and a new wave of “elderpreneurs” will emerge; indeed it is arguable that this phenomenon has already begun to emerge.

The core vitality of New Zealand baby boomers will continue to make them valuable, productive contributors in the workplace – if employers can keep them there. 30% plan to start a new career; 38% say they will be running their own business, 21% will start one.

New Zealand baby boomers, after all, see endless opportunities before them and have very low resistance to change. They are risk takers and they back themselves. They are currently at the height of their productivity, retain youthful, vigorous approach to work, and exhibit a great capacity to continue to learn; unless the workplace engages and continues to challenge them, they will move on to new career adventures.

Whether they work for others or for themselves, two-thirds of New Zealand baby boomers will focus their energies and invest their time in the next 5-10 years on excelling at their job and at passing on their skills to others. Their desire to engage in meaningful work for many more years as well as pursue their other life adventures and responsibilities will balance well with the need to retain their expertise in the workplace while still making room for the generations behind them to progress. The lack of barriers New Zealand baby boomers see between themselves and younger people will enable them to integrate and share their skills.

The sense among New Zealand baby boomers that they distinguish meaningful work from the workplace will inform the wave of research currently underway in New Zealand (Allpass, 2008; McPherson, 2008), which is revealing what new workplace trends are beginning to emerge and asking questions about why they are emerging. They are emerging because baby boomers are starting to find ingenious ways around the current conventions of the workplace; with the force of a million baby boomers behind it, this trend will explode into the mainstream over the next 10-20 years.

New Zealand baby boomers are hungry for new experiences, adventures, and learning. This characteristic is prevalent in baby boomers but not in the generational cohorts before them. It is counter-intuitive to the traditional view that “old people” are overwhelmed by how much information is now available to them, and suggests that baby boomers are prepared to use technology to help them gather the information they need. The challenge to business is to throw off their historically-based preconceptions of how they believe baby boomers should behave as workers, because baby boomers will not act their age; neither will older baby boomers exhibit the conservatism of their American counterparts, making proxy assumptions unreliable.

The global wave of baby boomers is likely to see a push for different benefits in the work environment.

Jobs to attract baby boomers will offer less stress, lots of social connection, more flexible working hours and conditions, and a chance to learn – these things are more highly valued than money. New Zealand baby boomers, like their American counterparts, are looking for jobs with a mission that offers them opportunities to continue to grow.

Are NZ baby boomers the same as American baby boomers?

Are New Zealand baby boomers the same as baby boomers overseas? Can American (in particular) research be used as a proxy in the absence of New Zealand research?

The short answers is no, they are not. New Zealand baby boomers are similar to their American counterparts in some ways, but differ significantly in some key areas. The differences are sufficient to conclude that it is ill-advised and misleading to use American research as a proxy in New Zealand, even at the broad brushstroke social research level of the New Zealand Boomer Dreams Study.

New Zealand and American baby boomers share a number of the same traits, but not quite to the same degree, and the values that back up these traits are different.


New Zealanders are more passionate about their lifestyle choices, with their top ten focus choices being preferred by more than 80% of respondents, compared to the US top ten which were preferred by 67 to 77% of their respondents. New Zealand baby boomers tend to exhibit a more youthful and vigorous profile than their American counterparts, with more focus on outgoing adventurousness and less on fighting for social causes.

In the mid-range of differences (where there is 5-20% variance between the preferences of the two populations), New Zealand boomers invariably opt for adventurous lifestyle choices over social cause choices.

New Zealand baby boomers are more than 20% more likely to play sport, enjoy life’s luxuries and travel the world than American boomers. They are over 20% less likely to get involved in politics, share their religious beliefs with others or spend more time or money on grandchildren.

Huber & Skidmore (2003) identified two distinctive characteristics among UK baby boomers, individualism and liberalism.

Smith & Clurman (2007) identified similar characteristics of youthfulness (immortality) and morality, with the youthfulness characteristic dominant.

New Zealand baby boomers exhibit a similar youthful character aspect, also dominant, but not in the same way as the American profile. What makes New Zealand baby boomers distinct from baby boomers from anywhere else is their Vitality. They are “fizzier” than both American and British baby boomers, passionate and opinionated, fiercely independent in their individuality. They are less likely to break the rules and more likely to simply assume the rules don’t apply to them; fitness is an important dimension of their vital character, and they pursue novelty as part of a wider quest for adventure, rather than as a separate dimension. The self-focused aspects of personal enrichment enhance their vitality, and the rugged individuality that is part of the broader New Zealand character is interpreted within the baby boomer life experience.


Smith & Clurman’s second baby boomer character aspect of morality is not present in the New Zealand population in the way that it is in the USA.

New Zealand is an egalitarian, secular society with broad liberal views and a live-and-let-live pragmatism about moral issues. That said, New Zealand baby boomers have a strong sense of right and wrong, and of their responsibility to take care of themselves, their families and their wider community. They are less “comfortably righteous” in their sense of purpose than their American counterparts, but they do search for meaning.

Balancing the youthful hedonism and vitality of New Zealand baby boomers is a strongly adult sense of responsibility, rather than morality. It has four key dimensions, some of which are similar to American characteristics, but sufficiently different to distinguish a separate and independent New Zealand baby boomer character.

Having established that the New Zealand baby boomer character is different from the American character and different again (although little comparative data is available) from British baby boomers, the question arises as to whether that matters and the New Zealand Boomer Dreams Study 2009 finds that it does; New Zealand baby boomers respond to their surroundings, dream different dreams and worry about different things – indeed, they worry less about different things - than baby boomers elsewhere.

Aside from a current high level of concern about finance company collapses eroding their savings, New Zealand baby boomers’ top concern is health. This information is comparable to the findings of the Health, Work and Retirement Study (Allpass, 2008).

While American baby boomers also worry about their health, more than 70% of them worry more about how they’re going to pay for it (health insurance). This difference is almost certainly due to the differences in state-funded healthcare in the two countries and raises questions about the relationship between the self-reliance New Zealand baby boomers feel, and the sense of security they gain from having a state safety net of core social services. There may be a relationship between the willingness of New Zealand baby boomers to take risks and be adventuresome and ingenious, and their peculiarly resilient optimism; and the security of knowing that safety net is there. Removing it by creating barriers to eligibility (such as means testing or raising the age of entitlement) could have unintended adverse consequences; steps should be taken to explore this apparent correlation prior to such actions being considered.

Overall, what worries New Zealand baby boomers and what worries American baby boomers differ somewhat. While an analysis of the variations in concern-responses between the two populations shows a large outlier for “Not being current on what’s going on”, with New Zealand baby boomers 31% more likely to rate this as a worry, it is still only thirteenth on the list for New Zealanders, concerning just 40% of them. In all other respects, the comparison shows the New Zealand baby boomers worry more than American baby boomers, but not significantly overall.

Understanding the baby boomer character is key to interpreting their behaviour and predicting what they might do next; one thing is already known and that is that whatever they do, it will not be what they generation before them has done. One of the key findings of the New Zealand Boomer Dreams Study 2009 is that it will also not be the same as American baby boomers.

New Zealand baby boomers are vital, energetic, up with the play and highly engaged with life. They have experience, confidence, and boundless optimism that is resilient even in the face of adversity. They have no intention of acting their age and no intention of settling down to a quiet retirement. They enjoy the good things in life – in fact, they want to enjoy more of them – and they are prepared to put in the work to pay for them. Their high level of engagement extends socially and they are likely to be involved in all areas of both the paid and unpaid economies; it will be impossible to legislate them into defined behaviours or areas of the community, because of their individualism and conviction that the rules simply don’t apply to them. With great ingenuity, they will find a way around any barrier in their pursuit of adventure and meaning. They will shoulder their responsibilities, to themselves, within their families, and in the broader social context.

What worries NZ baby boomers

Concerns

Contrary to popular advice, New Zealand baby boomers do not intend to spend the next five to ten years worrying whether they will have enough money to get by.

While 80% aspire to be financially secure at a level that will fund their desired lifestyle, the focus of their energies over the next decade will be on maintaining their vitality. And New Zealand baby boomers overwhelmingly see health as their key to that vitality.

Health is the number one issue that worries New Zealand baby boomers
The number one issue for New Zealand baby boomers going forward is the preservation of their health and vitality. It is the single biggest issue that worries more than two thirds of New Zealand baby boomers. This finding supports earlier research by the EEO Trust (McGregor, 2006) that found half (49%) of retired respondents to its survey cited health as the most important factor that had caused their retirement. More than 91% of New Zealand baby boomers are likely to make health their priority over the next 5-10 years and almost 80% say they are concerned about trying to stay in shape. They universally (95%) agree that health is the driver to being able to do what they want and that in the future, older people will be much more active and engaged than older people in the past (94%). Baby boomers do not see any reason why they should have to feel less vital and energetic as they get older (89%).

Getting sick and frail, losing their mental sharpness, losing their ability to live independently and being short of energy and vitality are the things they worry about most.

Yet nearly 70% of them do not feel confident the New Zealand health and social welfare system will be able to support them as they age.

Apart from wanting to have enough money to get by on (61%), financial concerns do not rank highly for more than half of New Zealand baby boomers. This is with the exception of a high ranking for the concern, “external factors you can’t plan for eroding your savings” (65% of New Zealand baby boomers are concerned), which is a direct response to the effects of the 2009 financial crisis on finance company savings.

Concerns of New Zealand baby boomers
69% Getting sick and frail
67% Not being mentally sharp
66% Being able to live independently

65% External factors you can't plan for eroding your savings
64% Being short of energy and vitality
61% Having enough money to get by on
60% No longer being able to live life
to the fullest
59% Being in charge of your affairs
51% Having sufficient health-care
insurance coverage
47% Being treated as an old person
43% Being stuck doing the same
old things every day
42% Being bored with your life
40% Not being current on what's going on
40% Not being taken seriously
40% Living somewhere that is not
vibrant and exciting
39% Having enough to do and keep busy
38% Not being able to live in your
current home
37% Being relegated to the sidelines
29% Not having the opportunity to
be in charge of something
28% Finding a community of
other people to be with
28% Being taken advantage of in some scam
20% Not being involved in social causes

Source: New Zealand Boomer Dreams Study 2009, n = 754
“How concerned are you about each of the following?” 7 point scale.


American baby boomers also worry about their health, but their concerns are tempered by their greater worry (at 70%, the greatest worry reported in either list) of how they are going to pay for it. New Zealand baby boomers’ concerns remain cushioned by the social welfare system, despite their lack of confidence in it.

Ideal work environment for NZ baby boomers

Ideal Work Environment
In 2007 the Association of American Retired People (AARP) (Groeneman, 2008) conducted research into what the ideal workplace should look like for Americans aged 45 to 74 who were currently working or looking for work.

While the AARP’s study surveyed workers in the decade older than baby boomers as well as baby boomers themselves, and the New Zealand study included non-workers (but only of baby boomer age), comparisons can still be made between the American and New Zealand populations.

Notably, the top four most essential or important workplace benefits are the same in both populations, with “a chance to use your skills and talents” ranked as the single most important thing by almost 98% of New Zealand baby boomers and 91% of American workers. New Zealand workplaces that tap into this overwhelming need among baby boomers to utilise their skills and talents will both retain such workers and benefit from the loyalty and appreciation they are likely to receive as a result of responding to the need.

A friendly work environment, the chance to do something worthwhile and the need to feel respected by co-workers also rank consistently highly among New Zealanders and American older workers, with 92-98% of respondents valuing them. These findings are not unexpected when the characteristic need of baby boomers to pursue meaning and relevance are considered.

The need to feel respected by the boss ranked as “essential” for 52% of New Zealand respondents and “essential” or “important” for 91.3% of them, compared to 75% of American respondents. While its overall New Zealand ranking was an fifth, it was the second most essential workplace aspect for many respondents, making it important to most baby boomers but an essential deal-breaker for some. This finding may provide guidance for New Zealand employers struggling with “brain drain” coming from the top; it may also provide some insight into a growing tendency among some New Zealand baby boomers to leave their employers and start their own businesses.

Breeding a culture of respect from managers and between co-workers could be one of the most important challenges facing the workplace over the next 20-40 years.

NZ baby boomers and work

New Zealand baby boomers and work

Work provides meaning for New Zealand baby boomers. They universally (95%) feel they have been able to make a meaningful contribution in their job; 83% say work is important to their self-esteem and that it keeps them young (83%). For the vast majority of New Zealand baby boomers, work is an important part of who they are (80%). But they expect to have more than a job. Unlike their predecessor cohorts, they expect to get pleasure, satisfaction and fulfillment from their work (85% agree), and they want to continue to have opportunities to grow, learn and develop (78% agree).

They differentiate between meaningful work (which they value) and jobs. Two-thirds say they don’t need to have a job to feel good about themselves, yet they universally enjoy meaningful work. Three-quarters of New Zealand baby boomers say they would not be willing to work at a boring job even if the money were good, compared to 63% of US baby boomers.

Whether they work for others or for themselves, two-thirds of New Zealand baby boomers will focus their energies and invest their time in the next 5-10 years on excelling at their job.

The core vitality of New Zealand baby boomers will continue to make them valuable, productive contributors in the workplace – if employers can keep them there. 30% plan to start a new career; 38% say they will be running their own business, 21% will start one. 60% say they like the idea of starting a new career or job if and when they retire. Huber & Skidmore (2003), seeing similar trends overseas, described this as the “elderpreneur” phenomenon.

New Zealand baby boomers, after all, see endless opportunities before them and have very low resistance to change. They are risk takers and they back themselves (97% trust their own instincts). They are currently at the height of their productivity; retain youthful, vigorous approach to work, and exhibit a great capacity to continue to learn.

They are not slowing down. Eighty percent of New Zealand baby boomers say they would rather have too much to do and risk being stressed than too little and be bored; just half agree they have begun to slow down somewhat and two-thirds disagree with the statement, “All I want out of life is enough to be comfortable, more than that is not worth the effort”. They believe that hard work yields results (65%).

They do exhibit some characteristics commonly associated with more experienced workers, however. They have a strong moral core (82% have a clear sense of right and wrong) and support respect for New Zealand values (63%). Two-thirds agree their jobs have offered them security.

New Zealand Baby Boomers are hungry for information. They almost universally thirst to learn new skills (90%) and try to keep an eye out for new things to try and learn (88%).

They may not have been born into the computer age, but their willingness to adopt and enjoy new technology is universal – 98% agree with the statement, “the possibilities afforded us by technology are only going to continue to grow”. More significantly, 93% agree that they know how to use it to make their lives more interesting and enjoyable. This characteristic is prevalent in baby boomers but not in the generational cohorts before them. It is counter-intuitive to the traditional view that “old people” are overwhelmed by how much information is now available to them, and suggests that baby boomers are prepared to use technology to help them gather the information they need. Half of all New Zealand baby boomers say they like being the first to know about new technologies (a characteristic of innovators and early adopters) and they are, in general, 20% less likely than their American counterparts to lament that society has become too dependent on technology.

New Zealand baby boomers are well educated and experienced. Their vitality and adventurousness mean that they are constantly discovering new and better ways to do things and they are willing to teach them to others (86% agree).

They are good at teaching others and not so arrogant as to assume they have all the answers. They acknowledge the importance of learning from the past and doing things in a proven way (70% agree), but bring their characteristic sense of challenge into play against established and entrenched ways of doing things (88% say it’s important to continually challenge established ways of doing things). Three-quarters of New Zealand baby boomers say they are not interested in sticking to the “tried and true” if there is a new and better way of doing things.

As well as agreeing in large numbers that younger people have a lot to learn from their generation (89%, 4% less than US baby boomers), they also feel they have a lot to learn from younger people (85% agree, compared to just 68% of US baby boomers). They don’t see any reason why young people and older people can’t enjoy the same things (91% agree) and 92% say they like knowing what young people are doing and creating. This augers well for integration in the workplace and for succession planning.

New Zealand baby boomers have high expectations of employers too; 85% feel that businesses have a social responsibility to their employees and the community.

What's important in future for baby boomers

In the New Zealand Boomer Dreams 2009 Study, New Zealand baby boomers were asked to use a seven-point scale to show how likely they were to focus their energies and invest their time over the next five to ten years, based on 65 different life choices.

The preservation of their vitality ranked very highly with New Zealand baby boomers, whose top-ranking choice was improving their fitness and health (91%). This choice was introduced in the New Zealand study and was not asked in the US study, following focus group comments that they saw good health as the key to being able to enjoy everything else life had to offer.

New Zealand boomers’ top ten list is:

Improving your fitness and health 91%**
Doing things you’ve always wanted to do 90%*
Reading more books 89%*
Having new adventures that are exciting and fun 88%*
Enjoying more leisure activities 88%**
Getting more out of life 87%*
Learning a new skill or hobby 84%*
Making new friends 83%*
Having enough money to get by 82%
Travelling and seeing the world 81%
Taking more control over your future 81%*

* appears on both top ten lists
** not asked in US study

The baby boomer character

Huber & Skidmore (2003) identified two distinctive characteristics among UK baby boomers, individualism and liberalism.

Smith & Clurman (2007) identified two distinctive characteristics among US baby boomers, youthfulness (immortality) and morality. The youthfulness characteristic is dominant.

In New Zealand, the two distinctive characteristics of baby boomers are vitality and responsibility, with vitality being more prevalent.

New Zealand baby boomers are less interested in rule-breaking and more likely to assume the rules simply don’t apply to them. They are nearly 18% more likely than their American counterparts to focus their future energies on playing by fewer rules. They care less about fighting to champion social injustice and causes to change the status quo, and more about using their innate Kiwi ingenuity to find new ways to get what they want, letting the status quo change as a result.

They’re more about fitness than vigour, per se. They’re more sporting, more outdoorsy and more likely to be physically vital and they almost universally (91%) plan to stay that way. They are nearly 30% more likely than their American counterparts to work towards being more physically active. They almost universally agree (94%) that in the future older people will be much more active and engaged than their predecessor generation, and they see no reason to feel less vital and energetic as they age (89%).

When they are not out exploring the world, New Zealand baby boomers savour their quiet satisfactions. Not asked in the US study but prevalent in the New Zealand optional responses was a focus on relationships, particularly with partners, and also with family. Personal enrichment is more important in greater depth in the New Zealand character than in the US baby boomer. Learning new skills or hobbies (84%, compared to 71% in the US), reading more books (89%, compared to 76% of American boomers)), enjoying more leisure activities (88%) and making new friends (83%, compared to 67% of American boomers) rate highly in the future plans of New Zealand baby boomers. They will also indulge themselves with more of life’s luxuries more often (72%, compared to 48% of American boomers).

New Zealand baby boomers are strongly driven by the adventure dimension and associate this dimension with novelty. With their almost universally resilient optimism, they see no barriers to them reshaping their lives for their greater satisfaction. They have very little resistance to change (in fact they embrace it) and are both flexible and ingenious. Travel features highly in their plans – many baby boomers “did their OE”, or travelled internationally on extended working holidays, during their youth. The OE experience, once thought endemic in New Zealand, is no longer something young people do (although the ‘gap year’ is emerging), but New Zealand baby boomers plan to reprise it. Eighty-one percent plan to travel the world in the future, compared to just 60% of their American counterparts. Having new adventures that are exciting and fun (88%, compared to 71% of US boomers), getting more out of life (87%, compared to 75% of US boomers) and exploring their potential in new and innovative ways (73%, compared to just 62% of US boomers), all feature prominently in their plans.


Individuality and self-reliance are strong national characteristics that are prevalent in the New Zealand baby boomer character. They almost universally (90%) want to spend their time in future doing the things they’ve always wanted to do, but may have deferred due to work and family responsibilities. New Zealand baby boomers are 16% more likely to feel this way than American baby boomers. They are also nearly 20% more likely to want to put themselves first more often – individuality expressed as self-focus.

At the core of what makes New Zealand baby boomers distinct from baby boomers from anywhere else is their Vitality. They are “fizzier” than American baby boomers, passionate and opinionated, fiercely independent in their individuality. They thirst for the new, see endless new horizons before them and no barriers to pursuing them, and are less willing to allow themselves to be reined in. Being kiwis, they will find a way around any obstruction in their pursuit of self-actualisation and the full and complete experience of their lives.

NZ baby boomers are youthful in spirit

Youthful spirit
New Zealander baby boomers resoundingly agree that a person is not “old” until they are in their eighties. The New Zealand Boomer Dreams Study 2009 asked boomers, “how old is ‘old’”? and the mean answer was 81 years. This is slightly more optimistic than US boomers’ perception, which is 79.5 (Smith & Clurman, 2007).

Almost all (98.6%) New Zealand baby boomers agree that people should try to maintain a youthful spirit about life.

Eighty-nine percent agree that age is a state of mind and 88% aren’t worried about getting older. New Zealand boomers disagree (79%) that their best years are behind them and 70% do not see themselves facing any limits whatsoever because of their age. Overwhelmingly (91.6%), they disagree that there is little for people their age to look forward to besides getting older and coping with old age.

Like their American counterparts, New Zealand baby boomers have no intention of retiring in what they perceive to be only their middle-age, but unlike Americans, New Zealand boomers’ views in this area are more emphatic and universal. Nearly three-quarters (73%) of them say they have no intention of having a quiet retirement, compared to just 57.6% of American baby boomers, and 80% of New Zealanders say they have no intention of acting their age, compared to 68% of Americans. Both populations agree equally strongly (89%) that there is no reason for them to feel any less vital and energetic as they get older.

New Zealand boomers have a younger (in spirit) and more vigorous profile than their American counterparts, but are also grounded in a strong sense of social responsibility. More than 90% of them believe they have a part to play in addressing the important social issues facing the country, and almost 89% say they expect to pay their own way in the future. 89% say they have no intention of living beyond their means, but that doesn’t mean they’re prepared to see their means restricted – unlike their American counterparts, New Zealand baby boomers will find ways to get more rather than make do with less.

They remain youthful in profile – flexible, idealistic, individualistic, challenging, searching for answers, special, and above all, boundlessly, resiliently optimistic about the future.